MEMBER PROTECTION INFORMATION OFFICER (MPIO)
Any issues involving child protection, harassment and abuse, discrimination, racial vilification, victimisation or bullying should be directed to our club’s Member Protection Information Officers (MPIOs).
MPIOs only help with complaints – they don’t investigate complaints. They are are trained to provide confidential, impartial and timely information and support and provide information about rights, responsibilities and options to help you decide how you would like to deal with a matter such as making a formal complaint or raising a concern.
We understand that issues dealt with by the MPIOs are extremely sensitive and you have our assurance that they will be dealt with by the club in a confidential manner.
The MPIO for Majura FC is Jo Smith.
If you need to contact Jo, please email mpio@majurafc.org.au
POLICY AND PROCESSES
Majura FC is subject to and follows the FFA’s National Member Protection Framework which provides the policies and procedures that support Football Australia’s commitment to eliminating discrimination, harassment, child abuse and other forms of inappropriate behaviour from Football.
When dealing with complaints, Majura FC follows the problem resolution processes promoted by Play by the Rules.
Play by the Rules is a collaboration between Sport Integrity Australia, Sport Australia, Australian Human Rights Commission, all state and territory departments of sport and recreation, all state and territory anti-discrimination and human rights agencies, the Office of the Children’s Guardian (NSW) and the Anti-Discrimination Board of NSW.
A GRIEVANCE WITH THE CLUB
Should you wish to raise a formal grievance with the club, please send an email outlining your concerns to the Club President on president@majurafc.org.au or the Club Secretary on secretary@majurafc.org.au.